UKSBS ServiceNow renewal
UK SHARED BUSINESS SERVICES LIMITEDEstimated Value
£910,698 – £0
Deadline
20 May 2025
Published
13 June 2025
Type
Not specified
At a glance
- Estimated value
- From £910,698
- Closing date
- 20 May 2025 (closed)
- Published
- 13 June 2025
- Location
- England
- CPV code
- 48000000 Software package and information systems
- Contract ends
- 27 June 2027 (expect a re-tender before then)
- Likely incumbent
- Softcat PLC, current contract ends July 2031
- Published on
- Contracts Finder
Overview
***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** UK Shared Business Services (UKSBS) had a requirement for the provision of a ServiceNow ITSM Solution. This procurement is being concluded under the CCS G-Cloud 14 (RM1557.14) framework. ***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** Variation 001 has been carried out in accordance with the Call-Off Contract to increase the total value by £6,546.31 excluding VAT. The new total Contract value will be £917,244.43 excluding VAT.
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Award Details
SoftCat Plc
£917,244
Recent awards by UK Shared Business Services Limited
- DDaT26469 - Software Asset Management Tool
Awarded to Bytes Software Services Ltd, £137,971 · October 2026
- DDaT27532 - Hardware
Awarded to Dell Corporation Limited, £1,880,218 · October 2026
- CSP26492 - Level 6 Digital and Technology Solutions Professional Apprenticeship
Awarded to QA Limited, £26,460 · September 2026
- CSP25672 - Business Analyst Level 4 Apprenticeship
Awarded to Decoded Limited, £26,000 · September 2026
- DDaT26441 - Enterprise data storage platform support
Awarded to Logicalis Uk Ltd, £98,386 · September 2026
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Softcat PLC
5 contracts wonlatest 11 Sept 2026ends 31 Jul 2031£2m
total awarded
- 2
Bytes Software Services Ltd
1 contract wonlatest 27 Oct 2026ends 19 Dec 2027£137,971
total awarded
- 3
Granicus-Firmstep Limited
1 contract wonlatest 23 Sept 2026ends 25 Sept 2027£36,093
total awarded
- 4
Insight Direct (UK) Ltd T/A Insight
1 contract wonlatest 12 Aug 2026ends 14 Aug 2027£59,858
total awarded
- 5
Computacenter (Uk) Ltd
1 contract wonlatest 3 Aug 2026ends 2 Aug 2027£15,054
total awarded
Softcat PLC is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
UK SHARED BUSINESS SERVICES LIMITEDKey Dates
Published
13 June 2025
Submission deadline
20 May 2025
Renewal expected60% confident
May 2027
Predicted using median duration of past contracts from this buyer in the same CPV division (23 months from contract start date → renewal expected by May 2027).
Notice type
Contract
Source
contracts finder
Contains public sector information licensed under the Open Government Licence v3.0.
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