UK SBS PS17147 Landowner Permissions for Scientific Sampling Visits
UK SHARED BUSINESS SERVICES LIMITEDEstimated Value
Not specified
Deadline
20 July 2017
Published
6 July 2017
Type
services
Overview
Note : The Tender Deadline for Responses is 20/07/2017 NERC are conducting a scientific study that involves taking physical samples of soil and plants from the countryside on a regular basis - this involves a person (or team of 2 or 3 people) travelling to a specific location and collecting samples of soil, insects and plants. This is a regular and normal activity but permission is needed each time from the owner of the land.
The permission covers allowing NERC on the land, getting to the specific location (perhaps across several farm fields for example), and permission to take the samples and collect and use the information that is gathered. NERC are currently planning a series of these sampling surveys starting in September 2017.
The intention is to visit 80 locations per 12-month period. Previously NERC have completed the 'landowner permission' process in-house, but are now looking to outsource this in order to realise efficiencies.
Eligibility & compliance
The supplier must provide a dedicated phone number and human call-handling to handle coming phone responses.
Contact & helpdesk
At times contact might happen with a tenant of the land (e.g. a tenant farmer), this is useful but not sufficient.
- Phone
- 0345 010 3503
Additional details
It is also sometimes the case that in order to access a particular plot, surveyors will have to cross some other landowner's land (just transit over, not taking samples) - in this case the permission of the landowner whose land we are traversing is still needed. This is not very common.
The high-level process is to; identify the landowner, identify any other landowners from which transit access will be required, this is done through the use of letters, phone calls and answer phone messages. NERC acknowledges that the situation and timing may not allow this entire sequence - the detail of exception handling must be agreed as part of the setup process.
The process must be somewhat flexible and react to the situation of each landowner. The letters maybe contain several pages and enclosures.
Letters to landowners in Wales must be bilingual. The letters and phone calls will offer the landowner a variety of ways to respond including; A reply-slip, by return post, to phone in and talk to a person if questions or to provide permission, an email response and accessing a website to provide a response online (NERC will provide this website).
Volume is very low but properly handling each one is critical (because it might be granting permission). Extended phone answering hours are required; ideally 6am to 9pm, 7 days a week but lesser hours will be considered (evening hours are more important than early morning hours, Saturday is more important than Sunday).
Permissions must be granted from the landowner. Tenants often will supply landowner details and may provide practical advice about access.
All information should be captured. Additional information: Note : Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control.
UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'.
Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement.
This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email.
Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.
The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event.
Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.
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Buyer Profile
UK SHARED BUSINESS SERVICES LIMITEDKey Dates
Published
6 July 2017
Submission deadline
20 July 2017
Notice type
tender
Source
contracts finder
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