Help Point Replacement Project - Lot 1 - PTSN

It is proposed to replace the majority of the PSTN units with new IP-based help points or with existing TVMs retrofitted with help point technology and features. TVMs are all networked devices.

The majority of new help points will be connected to the Northern Wide Area Network (WAN) using existing station broadband as part of this scheme. Where it is not possible to replace with IP devices, the help points will be replaced with modern technology GSM units.

PSTN help points will be upgraded on a like for like basis using one of the two methods outlined above. This will enable works to progress as maintenance style upgrades without the requirement for design or Network Rail consents and achieve an accelerated delivery programme for completion ahead of PSTN switch off. Contractor is to provide station upgrades and provide Help Point replacements at the locations below: Althorpe, Ashton-under-Lyne, Brinnington, Bryn, Buckshaw Parkway, Crossflatts, Davenport, East Disbury, Gatley, Greenfield, Guide Bridge, Hadfield, Headingley, Heald Green, Levenshulme, Low Moor, Manchester Oxford Road, Marple, Mauldeth Road, Morpeth, Mossley, New Mills Central, New Pudsey, Reddish North, Romiley, Rose Hill, Swinton (Manchester), Thorne North, Westhoughton, Woodhouse