Estimated Value
Not specified
Deadline
12 October 2026
34 days remaining
Published
9 September 2026
Type
services
Overview
The Scope of this proposed service will be for supply of Specialist Debt Collection Agency and Business Process Outsourcing (BPO) providers to deliver standard Live 1st and 2nd, Doorstep visits, specialist vulnerable customer, Final accounts, Trace & Collect, low value placement & Probate/Deceased. DCAs play a key part in reducing the debt currently held by United Utilities.
The scope of this tender covers household (Domestic) debt only. The objective for all Suppliers to undertake Debt Collection activities and secure payment of money owed by debtors, in-line with Fair Pay Guidelines. United Utilities will provide Customer Data containing the details of the Debts to the Supplier who will work through the agreed processes to collect the Debts and remit the collected funds back to United Utilities including any additional information obtained whilst securing payment.
Eligibility & compliance
All Suppliers must adhere to all applicable industry standards and Good Industry Practice and be able to ensure compliance and how failures are managed and resolved.
AI Analysis
Get a detailed breakdown of requirements, key tasks, and tips for reading this tender
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Sign up freeto open noticeA free account takes a moment and unlocks the buyer’s own notice, tender documents, fit scoring and the Bid Writer. From 1 September 2026 opening these links becomes £2/month membership.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Procurement Portal
Open the original notice
Click the button below to view this tender on the official portal
Find submission instructions
Look for "How to apply" or "Submission" sections in the notice
Register on the portal
Create a free account on the buyer's procurement platform
Download tender documents
Download all specifications, templates, and pricing schedules
Submit before the deadline
Complete all documents and submit through the portal — do not email unless explicitly instructed
Always check the official notice for the exact submission method and deadline.
A free account takes a moment and unlocks the buyer’s own notice, tender documents, fit scoring and the Bid Writer. From 1 September 2026 opening these links becomes £2/month membership.
Buyer Profile
United Utilities Water LimitedKey Dates
Published
9 September 2026
Submission deadline
12 October 2026
Notice type
opportunity
Source
eu supply
Related Tenders
Occupational health services & employee assistance programme
NHS North East and North Cumbria Integrated Care Board (NENC ICB) is seeking market feedback to inform the future design and delivery of an integrated Occupational Health (OH) and
Quality auditing of mechanical services
The council is looking for one service provider to undertake the following works to the councils Housing stock Quality audits of gas servicing systems and associated processes.Qual
High voltage maintenance
High Voltage Maintenance Service NHS Tayside requires a competent contractor to provide planned High Voltage (HV) maintenance and a 24/7 emergency callout service for substations l
Children affected by parental offending - expression of interest
DN828685 Children Affected by Parental Offending https://procontract.due-north.com/Advert?advertId=e07697b6-2aac-f111-813c-005056b64545 Bristol City Council wishes to test the leve