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System operational · UK & EU tenders
Awarded
3da959b0-867a-40b5-aaf3-d1fddc803324 · Contract

Customer Relationship Manager

POLICE DIGITAL SERVICE

Estimated Value

£291,744 – £0

Deadline

22 April 2026

Published

4 June 2026

Type

services

SME SuitableNorth East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West,Scotland,Wales,Northern IrelandGBCPV: 72260000

Overview

Provision of CRM software licences and associated services, including configuration, support and maintenance, to support organisational customer and stakeholder management capabilities. The solution is procured via an existing public sector framework in accordance with its call-off provisions.

AI Analysis

Get a detailed breakdown of requirements, key tasks, and tips for reading this tender

Award Details

XMA LIMITED

22 Apr 202628 Apr 202627 Apr 2028

£291,744

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Buyer Profile

POLICE DIGITAL SERVICE
Typepublic body
RegionNorth East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West,Scotland,Wales,Northern Ireland
Total contracts4
Total spend£139,232
View buyer profile

Key Dates

Published

4 June 2026

Submission deadline

22 April 2026

Renewal expected40% confident

March 2028

Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by Mar 2028).

Notice type

Contract

Source

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