Supply of Time and Attendance/ Rostering system

West Midlands Fire and Rescue Authority (“the Authority”) utilises a time and attendance/ rostering system for operational emergency firefighters and officers, fire control personnel that handle emergency calls from the public, support staff in functions such as ICT, Finance, HR, cooks, cleaners and security staff.

A new system is required that would allow more flexibility to the Authority by providing operational emergency employees the capability to allocate their own shifts and perform shift swapping. The system procured will also need to demonstrate that all existing shift patterns and the flextime plus scheme in operation for support staff can be managed and that it can be interfaced with other Fire Service systems such as Oracle HRMS and Oracle Pay. Access would be via desktop PC’s, web browsers and mobile devices, and have the flexibility to cope with future alterations to shift patterns.

It is hoped that the following outcomes will be achieved through the implementation of a new system:

• Increase personal accountability through individual management
• Create a flexible workforce through a flexible system
• Develop a modern approach to time and attendance/ rostering management utilising instant messaging and real time visible data to aid in local and strategic decision making
• Develop a system that is more compatible with a wide range of devices
• Create a simplistic approach that increases productivity and reduces time spent on inputs.