STEAM cafés / wellbeing hubs and crisis sanctuary 'safe havens'
NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARDEstimated Value
Up to £382,031
Deadline
Not specified
Published
26 February 2026
Type
services
Overview
Daytime Hub (10-4pm) The hub offers day-time support for a range of mental health problems and for episodes of mental distress. It will be based in a static facility, providing a range of activities, advice, information and support.
It will use a navigation and enabling approach, to empower people to stay well in their community and at home. Safe Haven (Evening support) 6pm-10pm The Safe Haven offers sanctuary for people experiencing mental ill-health and mental distress.
It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate. Includes de-escalate users in crisis and seek support from other services in dealing with critical incidents and provide support in accessing other support services.
Additional details
An appropriate plan of care for the evening will be agreed with the person at assessment. Expectations will be managed so that all people will go home when the hub closes for the evening.
A short-term care plan will be agreed to cover the period immediately following the person's use of the Safe Haven. An appointment will be made for the following day at the Wellbeing Hub to review the plans made the previous night.
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Award Details
Access Community Trust
£382,031
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
East Suffolk and North East Essex NHS Foundation Trust
11 contracts wonlatest 10 Jun 2025£20bn
total awarded
- 2
GP Primary Choice Ltd
£752,320
total awarded
- 3
Practice Plus Group Urgent Care Ltd
£193m
total awarded
- 4
West Suffolk NHS Foundation Trust
2 contracts wonlatest 3 Jul 2025£1bn
total awarded
- 5
West Suffolk Hospital NHS Foundation Trust
2 contracts wonlatest 25 Jun 2025£1bn
total awarded
East Suffolk and North East Essex NHS Foundation Trust is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARDKey Dates
Published
26 February 2026
Submission deadline
Not specified
Notice type
tenderUpdate
Source
find a tender
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