Software Support & Maintenance for Sunrise ITSM
Police and Crime Commissioner for LincolnshireEstimated Value
Not specified
Deadline
Not specified
Published
23 July 2025
Type
Not specified
Overview
The Force has utilized the Sunrise system for the past five years, following the novation of a five-year contract originally held by G4S. Recently, the Force commissioned a Mazars audit focused on Asset Management and is currently awaiting the final recommendations report.
Historically, the Asset Management functionality within Sunrise has been underutilized. Following consultation with key stakeholders, it was agreed that the most pragmatic approach at this time is to enter into a one-year extension with the current supplier.
This interim arrangement will provide the necessary time to evaluate the Force's long-term strategic direction regarding IT service management and asset tracking solutions. Continuing with Sunrise in the short term ensures uninterrupted delivery of the Service Desk function, avoiding the disruption and resource demands associated with implementing a new system and conducting widespread training. In light of these considerations, DaDD seeks approval for this exception request
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Award Details
SUNRISE SOFTWARE LIMITED
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
WPC SOFTWARE LIMITED
£89,913
total awarded
- 2
NXN Advisory Ltd
£40,000
total awarded
- 3
LINCOLNSHIRE RAPE CRISIS
£1m
total awarded
- 4
CAPGEMINI UK PLC
- 5
BRAMBLY HEDGE CONSTRUCTION LTD
WPC SOFTWARE LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Police and Crime Commissioner for LincolnshireKey Dates
Published
23 July 2025
Submission deadline
Not specified
Notice type
award
Source
find a tender
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