System operational · UK tenders
Awarded
f7fce0b4-1f3e-4c9c-9e6a-140634fdf04d · Contract

RPA Vendor Support

DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS

Estimated Value

£560,000 – £0

Deadline

17 September 2026

Published

1 October 2026

Type

services

SME SuitableVCSE SuitableNorth East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West,Scotland,Wales,Northern IrelandGBCPV: 72000000
CategoryIT & technology

At a glance

Estimated value
From £560,000
Closing date
17 September 2026 (closed)
Published
1 October 2026
Location
multiple UK regions
Type
Services
CPV code
72000000 IT services: consulting, software development, Internet and support
Contract ends
16 September 2029 (expect a re-tender before then)
Published on
Contracts Finder

Overview

The requirement is for Rural Payments Agency (RPA) vendor support which is hosted across two datacentres, one for Development, Test and Disaster Recovery and the other for Production. Rural Payments Service (RPS) comprises of business critical applications including the Rural Payments Portal - Siti Agri, the Customer Portal and database, the Land Management System (LMS) and the Data Warehouse (DWH).

It is expected that some components will be replaced over the coming years, however there are others that are likely to remain for some time. It is likely that the Customer Portal and Payments Portal will remain in operation for several years until transition plans are confirmed.

This is a critical service requirement, without this contract Defra Group will not be able to guarantee service continuity in enabling the RPS to make payments to landowners. This strategy is to safeguard a specific service that Defra requires and to investigate other longer-term options to move to the cloud and become more cloud native.

Additional details

This is a critical service requirement, without this contract Defra Group will not be able to guarantee service continuity in enabling the RPS to make payments to landowners. The initial call off period is for 3 years with the possibility of 1+1 extension options to ensure continuity of a critical requirement.

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Award Details

Insight Direct (UK) Ltd

24 Sept 202617 Oct 2026 – 16 Sept 2029

£559,315

Recent awards by Department for Environment Food & Rural Affairs

Search for tenders
SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
Typepublic body
RegionAny region
Total tenders2
Total spend£263,163
View buyer profile

Key Dates

Published

1 October 2026

Submission deadline

17 September 2026

Renewal expected40% confident

September 2030

Predicted using median duration of UK contracts in the same CPV division (47 months from contract start date → renewal expected by Sep 2030).

Notice type

Contract

Source

contracts finder

Contains public sector information licensed under the Open Government Licence v3.0.

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