RFI for Integrated Clinical, Booking and Activity Management Software

LJMU is undertaking preliminary market engagement to explore the availability, functionality and suitability of cloud-based solutions capable of supporting a range of clinical, educational, professional development and income-generating activities. We are seeking to understand the market’s capability to provide a flexible, scalable and secure digital solution that integrates appointment and activity booking, electronic patient records, payment and invoicing functionality and optional telehealth capabilities.

LJMU anticipates that the system may be used by academic staff, clinical practitioners, administrative teams, students undertaking supervised clinical activity, external service users and organisational customers. For the purposes of this exercise the requirement is presented in two areas.

Area A covers clinical services delivered through the University’s public-facing health clinics, such as osteopathy, physiotherapy and cardiovascular screening. Area B covers wider commercial activity across the faculty, such as CPD courses, workshops, equipment hire and laboratory bookings.

Suppliers may respond to either area or to both and are invited to state whether they would recommend a single integrated platform or separate systems for each area. See table below for Area information.

Area A Area B Clinical services including but not limited to: Workshop and short course booking and payment systems Systems to manage equipment hire services Systems to manage specialist room hire services