Replacement of Alarm Receiving Centre Platform supporting Herts Careline Service
North Hertfordshire District CouncilEstimated Value
Not specified
Deadline
Not specified
Published
27 February 2026
Type
Not specified
Key points
- Availability of ARC platforms capable of supporting hybrid analogue and digital alarm protocols
- Migration approaches from a live operational ARC environment with minimal service disruption
- Alternative delivery models including on-premise, private cloud and fully managed platform solutions
- Integration capability with telephony, CRM, field service and related operational systems
- Platform resilience, disaster recovery and cybersecurity capability
- Commercial models, lifecycle cost drivers and approaches to managing supplier lock-in
- Scalability and interoperability to support future shared service arrangements and Local Government Reorganisation
- Opportunities for innovation, automation and operational efficiency improvements
- Sustainability and social value considerations within platform delivery and hosting models. NHDC uses an E-Tendering system (In-Tend) for all procurement activities, including Preliminary Market Engagement (PME). Suppliers must submit their responses via the Supply Hertfordshire Portal at: Supply Hertfordshire Electronic Tendering Site - Home
- You must be registered on the portal to submit a response.
- If already registered, use your existing username and password.
- A password reminder link is available on the homepage if required. For technical difficulties, please contact the In-Tend Helpdesk at 0845 557 8079 or support@in-tend.com This engagement is strictly for information gathering purposes and does not constitute a call for competition or commitment to procure. Insights obtained will be used to refine the specification, procurement approach, contract structure and evaluation methodology while ensuring equal treatment of suppliers and avoidance of any unfair competitive advantage.
Regulations cited
- Procurement Act 2023
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Civica Election Services Ltd
2 contracts wonlatest 28 Apr 2026ends 31 Mar 2028£2m
total awarded
- 2
Joel Cleaning Services Limited
- 3
THE OYSTER PARTNERSHIP LIMITED
£450,000
total awarded
- 4
Alexandra Guest House (Primrose Estates)
£598,597
total awarded
- 5
County Private Client Ltd (County Rents)
£598,597
total awarded
Civica Election Services Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
North Hertfordshire District CouncilKey Dates
Published
27 February 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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