RBK_Leading Council: Customer Experience, Business Support & Revenue and Benefits Consultancy Review
The Royal Borough of Kingston upon ThamesEstimated Value
Up to £50,000
Deadline
18 December 2020
Published
8 December 2020
Type
services
Overview
Prior to the COVID-19 pandemic, RBK was about to launch an ambitious transformation programme focused on delivering better outcomes for our communities and businesses at the same time as delivering savings and supporting income generation. Like other borough's the COVID-19 pandemic has had a profound impact on local communities and on the council's financial position, the requirement to transform at pace is now more important than ever.
One of the cross-cutting transformation themes is focused on RBK being a 'Leading Council' - Kingston leading the way; developing a 21st century digital council with engaged citizens. Innovative, streamlined and joined-up services that place the resident at the centre of everything we do. The council's customer experience, business support and revenue and benefits services are a key area of transformational focus as part of this Leading Council theme.
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeStart free trial to downloadCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Contracts Finder
Open the original notice
Click the button below to view this tender on Contracts Finder
Find the submission method
Look for "How to apply" section — most tenders link to an eSourcing platform (e.g. In-Tend, ProContract, Jaggaer)
Create an account
Register on the eSourcing platform for free — you'll need a company email and DUNS number
Download tender documents
Download the ITT (Invitation to Tender), specification, pricing schedule, and any templates
Submit your response
Upload completed documents through the portal before the deadline — late bids are automatically rejected
Most buyers do NOT accept email submissions. You must submit through their eSourcing platform. Check the notice for the exact link.
Buyer Profile
The Royal Borough of Kingston upon ThamesKey Dates
Published
8 December 2020
Submission deadline
18 December 2020
Notice type
tender
Source
contracts finder
Related Tenders
CA18543 - northampton college - media planning & buying services
Northampton College is seeking to appoint an experienced media planning and buying agency to support the planning, booking, optimisation and evaluation of paid media campaigns. The
Design and installation of the east midlands pavilion at ukreiif 2027
This Team East Midlands opportunity is advertised to set out the mandatory and required services, Deliverables, standards, outputs and outcomes for the design and installation of t
Land maintenance: martlesham parish 2027 - 2030
Martlesham Parish Council is seeking a supplier for a three‑year land‑maintenance service (including bus‑shelter cleaning) starting 1 April 2027, with a possible two‑year extension.
CA18538 - provision of mechanical and electrical services
Bedford College is seeking an efficient, high quality mechanical and electrical service to provide full M&E support on all College projects at values up to £5m. Selected p