System operational · UK tenders
Awarded
ocds-h6vhtk-05a521 · award

Provision of Wheelchair and Posture Services for Children, Young People and Adults (Standard and Specialised)

NHS Cambridgeshire and Peterborough Integrated Care Board

Estimated Value

Up to £25,073,351

Deadline

10 November 2025

Published

19 January 2026

Type

services

East of EnglandGBopenCPV: 85100000
CategoryHealth & social care

Key points

  • Improvements in the functional health and social needs of users.
  • Increased user choice and greater control.
  • Improved access and responsiveness of assessment, handover and on-going support services.
  • Ensure opportunities for users input into service development and re-design through regular feedback.
  • Personalised care for all people accessing the service.
  • Deliver higher levels of satisfaction from users with a baseline taken from the start of service.
  • Deliver high levels of satisfaction from other health and social care professionals.
  • Reduced social isolation. •Improved quality of life for users and their families/carers. The Provider will ensure the Wheelchair Service:
  • Meets users' needs by ensuring that the user experience is positive in terms of the service they receive from using this service; that the service is accessible to all and delivers the right assessment, prescription and ensures the provision of a wheelchair and associated equipment that meets the users' clinical needs.
  • Users receive a timely and efficient service to ensure that their mobility needs, and posture are met as quickly as possible, in accordance with the waiting time targets within this document.
  • Maintains high levels of communication with service users throughout their journey with the service to always keep people informed.
  • Holistic assessment is completed with each user and their carer/parent.
  • Works with acute hospitals and community services in the facilitation of hospital discharges to ensure delays are not because of waiting for a wheelchair.
  • Consistently evidence wheelchair users, their families/carers are happy with the service.
  • Delivers continuous improvement throughout the lifetime of the contract using user feedback and complaints, lessons learnt, innovation, digital AI, Carbon Reduction Plan and stakeholder engagement. This notice is an intention to award a contract under the competitive process. The contract will be for a period of 5 years with the option to extend for up to a further 5 year period. The NHS Standard Contract (Short Form) terms and conditions will apply. The anticipated Contract go-live date is 1st April 2026. The approximate lifetime value including the available extension is £25,073,351.00 This is an existing service that is being re-commissioned, and it is being awarded to a new provider.

Key dates

Duration
5 years

Regulations cited

  • Health Care Services (Provider Selection Regime) Regulations 2023

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Award Details

Ross Auto Engineering Limited t/a Ross Care

£25,073,351

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    HERTS URGENT CARE (HUC) LIMITED

    1 contract wonlatest 11 Nov 2025

    £113m

    total awarded

  2. 2

    Integrated Care 24

    1 contract wonlatest 17 Mar 2025

    £104m

    total awarded

  3. 3

    Soham Lodge Care Centre

    1 contract wonlatest 24 Feb 2025

    £5,757

    total awarded

  4. 4

    Hunters Down

    1 contract wonlatest 24 Feb 2025

    £5,757

    total awarded

  5. 5

    STAR RESIDENTIAL HOME LTD

    1 contract wonlatest 24 Feb 2025

    £6,864

    total awarded

HERTS URGENT CARE (HUC) LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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Buyer Profile

NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD
Typepublic body
RegionUKG13
Total tenders11
Total spend£393,751,228
View buyer profile

Key Dates

Published

19 January 2026

Submission deadline

10 November 2025

Notice type

award

Source

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