Provision of Translation Software
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Estimated Value
Up to £228,715
Deadline
10 November 2025
Published
30 April 2026
Type
Not specified
Overview
NHS Wales Shared Services Partnership (NWSSP) Translation Services department sought to renew their Translation Software agreement. The department translates currently approximately 12+ million words annually for NWSSP and other NHS Wales organisations.
The Translation Team is seeking to award a cloud-based translation management system compatible with NHS Wales IT infrastructure. The system must support an administrator account, multiple project manager and linguist accounts, and enable seamless collaboration among in-house translators, sub-contractors, and bank translators working from various locations.Procurement Services undertook an Open Tender Procedure, with the tender going live on 10 October 2026 via the eTender Wales portal.
All relevant notices were issued to Sell2Wales in accordance with the Procurement Act 2023. Due to the complexity of the procurement and the specialist nature of Welsh Translation Services, it was deemed appropriate to keep the tender open for 31 days rather than the minimum 25 days.
Regulations cited
- Procurement Act 2023
Additional details
Following the evaluation, Phrase was identified as the recommended supplier. This notice is to notify the market that NWSSP have award this contract to Phrase.
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Award Details
Phrase
£228,715
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
ID Medical Group Ltd
19 contracts wonlatest 9 Sept 2026£23m
total awarded
- 2
NUFFIELD HEALTH
8 contracts wonlatest 24 Dec 2025£21m
total awarded
- 3
CDW Limited
6 contracts wonlatest 1 Oct 2026£3bn
total awarded
- 4
ADFERIAD RECOVERY LIMITED
6 contracts wonlatest 1 Sept 2026£2m
total awarded
- 5
Softcat Plc
6 contracts wonlatest 6 Aug 2026£1m
total awarded
ID Medical Group Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Key Dates
Published
30 April 2026
Submission deadline
10 November 2025
Notice type
award
Source
find a tender
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