Provision of Govmetrix CX customer feedback and citizen experience improvement platform
Hull City CouncilEstimated Value
£53,997 – £0
Deadline
29 June 2026
Published
30 June 2026
Type
services
Overview
To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need. Contract to commence 1st July 2026 to expire 30th June 2029. Contract value £53,997.00 (excluding extension option).
Key dates
- Commences
- 1st July 2026
- Duration
- 3 years
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Award Details
ROL Solutions Ltd t/a GovMetric CX
£53,997
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Infoshare+ Limited
1 contract wonlatest 17 Sept 2026£30,000
total awarded
- 2
Entitledto LTD
1 contract wonlatest 7 Sept 2026£50,392
total awarded
- 3
Sirsi Limited trading as SirsiDynix
1 contract wonlatest 5 Aug 2026 - 4
MRI Software Limited
1 contract wonlatest 30 Jul 2026 - 5
EasyPeasy
1 contract wonlatest 6 Jul 2026
Infoshare+ Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Hull City CouncilKey Dates
Published
30 June 2026
Submission deadline
29 June 2026
Renewal expected40% confident
May 2028
Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by May 2028).
Notice type
Contract
Source
contracts finder
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