Procurement of Civil Legal Advice services from September 2025
The Legal Aid AgencyEstimated Value
£624,000 – £1,700,000
Deadline
Not specified
Published
3 July 2025
Type
services
Overview
The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts; and • Up to 5 Education contracts; and • Up to 3 Housing and Debt contracts.
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.
This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
Additional details
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes
Tenders could be submitted for: all lots The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were seeking to award: • Up to 5 Education contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.
This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were seeking to award: • Up to 4 Discrimination contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.
This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not be considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt
The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 3 Housing and Debt contracts.
The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.
This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).
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Award Details
Citizens Advice Gateshead
£1,871,167
Stephensons Solicitors LLP
£1,871,167
Access to Public Law Ltd
£1,871,167
Citizens Advice Mid Mercia
£1,871,167
Direct Help and Advice
£1,871,167
Watson Woodhouse
£1,871,167
Loss Legal Services t/a SEN Support Solicitors
£1,871,167
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Multiple Providers
2 contracts wonlatest 29 Jul 2026£8m
total awarded
- 2
Multiple Suppliers
1 contract wonlatest 1 Oct 2025ends 30 Sept 2034£180m
total awarded
Multiple Providers is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
The Legal Aid AgencyKey Dates
Published
3 July 2025
Submission deadline
Not specified
Notice type
award
Source
find a tender
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