System operational · UK tenders
Awarded
ocds-h6vhtk-04d720 · award

Procurement of Civil Legal Advice services from September 2025

The Legal Aid Agency

Estimated Value

£624,000 – £1,700,000

Deadline

Not specified

Published

3 July 2025

Type

services

LondonGBopenCPV: 79100000
CategoryBusiness & professional

Overview

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts; and • Up to 5 Education contracts; and • Up to 3 Housing and Debt contracts.

The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.

This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.

Additional details

CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes

Tenders could be submitted for: all lots The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.

We were seeking to award: • Up to 5 Education contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.

This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.

CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.

We were seeking to award: • Up to 4 Discrimination contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.

This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not be considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline.

CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 3 Housing and Debt contracts.

The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system.

This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

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Award Details

Citizens Advice Gateshead

£1,871,167

Stephensons Solicitors LLP

£1,871,167

Access to Public Law Ltd

£1,871,167

Citizens Advice Mid Mercia

£1,871,167

Direct Help and Advice

£1,871,167

Watson Woodhouse

£1,871,167

Loss Legal Services t/a SEN Support Solicitors

£1,871,167

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

2 found
  1. 1

    Multiple Providers

    2 contracts wonlatest 29 Jul 2026

    £8m

    total awarded

  2. 2

    Multiple Suppliers

    1 contract wonlatest 1 Oct 2025ends 30 Sept 2034

    £180m

    total awarded

Multiple Providers is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

The Legal Aid Agency
Typepublic body
RegionUKI32
Total tenders4
Total spend£9,652,744
View buyer profile

Key Dates

Published

3 July 2025

Submission deadline

Not specified

Notice type

award

Source

find a tender

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