System operational · UK tenders
Awarded
ocds-h6vhtk-04ed73 · contractAmendment

Outsourced Services

Crown Commercial Service

Estimated Value

Up to £2,500,000,000

Deadline

30 April 2025

Published

9 September 2026

Type

Not specified

North WestGBopen

At a glance

Estimated value
£2,500,000,000
Closing date
30 April 2025 (closed)
Published
9 September 2026
Location
North West
Type
open procedure
Contract ends
1 October 2029 (expect a re-tender before then)
Likely incumbent
Withheld Section94 Supplier, current contract ends August 2030
Published on
Find a Tender

Full Description

This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

Contact Information

This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

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Award Details

ACCENTURE (UK) LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

ARVATO LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

CAPITA BUSINESS SERVICES LTD

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

CLEARANSWER CALL CENTRES LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

CONCENTRIX TSC UK LTD

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

DDC OUTSOURCING SOLUTIONS LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

THE ENERGY SAVING TRUST LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

G4S FACILITIES MANAGEMENT (UK) LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

HINDUJA GLOBAL SOLUTIONS UK LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

HUNTSWOOD CTC LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

KONECTA UK LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

MAXIMUS UK SERVICES LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

NCO EUROPE LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

CHARLES NOVACROFT DIRECT LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

PRICEWATERHOUSECOOPERS LLP

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

REED IN PARTNERSHIP LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

SERCO LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

SIGMA CONNECTED LTD

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

FOUNDEVER GB LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

TATA CONSULTANCY SERVICES LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

TELEPERFORMANCE LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

CENTRIC HR LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

CGI IT UK LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

LIBERATA UK LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

NHS Shared Business Services Limited

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

SOPRA STERIA LIMITED

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

WIPRO IT SERVICES UK SOCIETAS

22 Sept 20252 Oct 2025 – 1 Oct 2029

£2,500,000,000

Recent awards by Crown Commercial Service

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    Withheld Section94 Supplier

    8 contracts wonlatest 24 Jul 2026ends 5 Aug 2030

    £30bn

    total awarded

  2. 2

    ACTICA CONSULTING LIMITED

    6 contracts wonlatest 30 Oct 2026ends 5 Aug 2030

    £30bn

    total awarded

  3. 3

    SERCO LIMITED

    6 contracts wonlatest 30 Oct 2026ends 18 Aug 2034

    £131bn

    total awarded

  4. 4

    DELOITTE LLP

    6 contracts wonlatest 30 Oct 2026ends 6 Aug 2030

    £30bn

    total awarded

  5. 5

    ACCENTURE (UK) LIMITED

    6 contracts wonlatest 30 Oct 2026ends 6 Aug 2030

    £25bn

    total awarded

Withheld Section94 Supplier is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

Search for tenders
SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios

Annual accountsCash-flow forecastsManagement accountsCorporation taxVAT & MTDPayroll & RTIBookkeepingCompany formationSelf-assessmentVirtual FDHMRC enquiriesAuto-enrolmentProperty & landlord taxCharity SORP accounts
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Buyer Profile

Crown Commercial Service
Typepublic body
RegionNorth East,North West,Yorkshire and The Humber,East Midlands,West Midlands,East of England,London,South East,South West,Scotland,Wales,Northern Ireland
Total tenders87
Total spend£493,831,562,835
View buyer profile

Key Dates

Published

9 September 2026

Submission deadline

30 April 2025

Notice type

contractAmendment

Source

find a tender

Contains public sector information licensed under the Open Government Licence v3.0.

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