Oracle E-Business Suite Support
Norfolk County CouncilEstimated Value
Not specified
Deadline
4 July 2019
Published
27 May 2019
Type
services
Overview
Norfolk County Council (NCC) currently has a 5-year Oracle E-Business Suite (EBS) Support service contract. This contract will expire on 23rd November 2019.
NCC requires a 2-year contract to provide EBS support from 24th November 2019 to 23rd November 2021, with an option to extend by up to 1 further year. It is planned that EBS will be decommissioned by December 2021.
The service comprises database administration; system administration; EIS report support and development; APEX support and development; maintenance; support; problem and incident management and resolution including developing workarounds; patch and update testing; release management including advising on and applying patches and updates; remote monitoring, diagnosis and resolution; updating the system to deal with legal and regulatory changes, including changes in public sector pension schemes; assistance with software upgrades and changes; and undertaking process improvement projects, including configuration and customisation of EBS and advising on implementation of best practice. Additional information: Is a Recurrent Procurement Type? : No
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Norfolk County CouncilKey Dates
Published
27 May 2019
Submission deadline
4 July 2019
Notice type
tenderAmendment
Source
contracts finder
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