System operational · UK tenders
Awarded
ocds-h6vhtk-0567b5 · award

Compliance Services

Norwich City Council

Estimated Value

Up to £29,250,000

Deadline

14 November 2025

Published

29 January 2026

Type

Not specified

East of EnglandGBopen

Overview

Norwich City Council ((NCC) sought to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will included, but were not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning.

NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor.

The estimated total contract value is £35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting.

Regulations cited

  • Procurement Act 2023
  • Procurement Regulations 2024

Additional details

The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area.

NCC reserved the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserved the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

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Award Details

Alphatrack

23 Jan 20261 Apr 2026 – 31 Mar 2031

£29,250,000

Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

5 found
  1. 1

    GREENACRE RECRUITMENT LTD

    4 contracts wonlatest 29 Jan 2026

    £302,500

    total awarded

  2. 2

    SOFTCAT PLC

    3 contracts wonlatest 23 Sept 2026CH 02174990

    £103,813

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  3. 3

    AGA GROUP ENVIRO-FIX LIMITED

    3 contracts wonlatest 23 Sept 2026ends 27 Feb 2026CH 11240762

    £1m

    total awarded

  4. 4

    Hays PLC Group

    3 contracts wonlatest 29 Jan 2026

    £239,208

    total awarded

  5. 5

    UTILITY PLANNERS UK LTD

    2 contracts wonlatest 30 Jan 2026CH 09422274

    £197,000

    total awarded

GREENACRE RECRUITMENT LTD is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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Buyer Profile

Norwich City Council
Typepublic body
RegionUKH15
Total tenders81
Total spend£165,925,950
View buyer profile

Key Dates

Published

29 January 2026

Submission deadline

14 November 2025

Notice type

award

Source

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