Locality Based First Tier (Casework) Welfare Rights
Sunderland City CouncilEstimated Value
£83,554 – £612,348
Deadline
23 December 2014
Published
17 December 2014
Type
works
Overview
Tender for the Provision ofLocality Based First Tier Welfare RightsCasework Sunderland City Council is inviting tenders from providers who can deliver Locality Based First Tier (Casework) Welfare Rightswithin the Sunderland City Council boundary. The successful provider(s) for Lots 1-5 will deliver locality based First Tier Welfare Rightsin relation to the social welfare law issues ofwelfare benefits, and debt with a clear link to the importance this advice plays in preventing homelessness. In relation to the provision of debt support, successful providers will be responsible for improving customer resilience and driving down appropriate repeat enquiries
Lots (5)
- Lot 1Washington West, Washington North, Washington South, Washington Central, Washington East
- Lot 2Redhill, Castle Southwick, Fulwell, St Peters
- Lot 3St Annes, Pallion, Sandhill, Barnes, St Chads, Silksworth
- Lot 4Millfield, Hendon, St Michaels, Doxford, Ryhope
- Lot 5Shiney Row, Houghton, Copt Hill, Hetton
Contact & helpdesk
Included is the requirement to deliver an effective gateway assessment at the point of contact to identify specific welfare rights needs to ensure only appropriate queries are moved through to the benefits and debts casework service; and which identifies where a referral into other appropriate support (welfare rights ,specialists services and/or wider support provision) is necessary.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Change Grow Live Services Ltd
£43m
total awarded
- 2
South Tyneside & Sunderland NHS Foundation Trust (Previously known as City Hospitals Sunderland NHS Foundation Trust)
1 contract wonlatest 8 May 2025£16m
total awarded
- 3
South Tyneside and Sunderland NHS Foundation Trust
1 contract wonlatest 8 May 2025£16m
total awarded
- 4
Harrogate & District NHS Foundation Trust
1 contract wonlatest 8 May 2025£53m
total awarded
- 5
North East Disability Resource Centre
£3m
total awarded
Change Grow Live Services Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Sunderland City CouncilKey Dates
Published
17 December 2014
Submission deadline
23 December 2014
Notice type
tender
Source
contracts finder
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