System operational · UK tenders
Awarded
c1ca28fa-1d15-4388-9346-c36782fca02b · award

IT Service Management Tool

British Transport Police

Estimated Value

Up to £300,000

Deadline

31 August 2018

Published

21 August 2018

Type

services

LondonGBCall-off from a framework agreementCPV: 48000000
CategoryIT & technology

Overview

The Authority is the national Police Force for railways, with over 5,400 employees based in 140 locations across England, Scotland and Wales. On a daily basis the Authority's Officers police the journeys of over six million people throughout the country.

Currently the Human Resources (HR), Integrated Systems Programme (ISP) and Technology Departments within the Authority hold a contract with a third-party supplier for the provision of a service desk solution, to monitor and manage the delivery of their transactional support for the Authority's employees. The contract for the current Software as a Service (SaaS) service desk expires on 13th January 2019, and will need to be replaced by a suitable service desk solution such that there is no break in the continuity of services through the current contract end date. The Call Off Contract is taking place under Framework RM3804 Technology Services 2 Lot 3A.

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Likely incumbents

Suppliers who won similar work from this buyer in the last 5 years.

1 found
  1. 1

    Virgin Media Business Limited

    1 contract wonlatest 30 Jun 2026ends 24 Jul 2031

    £1m

    total awarded

Virgin Media Business Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.

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SponsoredEst. 2010
Gladstone & Co AccountantsTax advisers · East Ham, London

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Buyer Profile

British Transport Police
Typepublic body
Total tenders9
Total spend£5,052,685
View buyer profile

Key Dates

Published

21 August 2018

Submission deadline

31 August 2018

Notice type

award

Source

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