Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element
NORFOLK AND SUFFOLK NHS FOUNDATION TRUSTEstimated Value
Up to £4,524,000
Deadline
6 September 2026
Published
31 July 2026
Type
services
Overview
This procurement will follow the Competitive Provider Selection Regime (PSR) For the avoidance of doubt, the provisions of The Procurement Act 2023 Regulations do not apply to this award.
Key points
- Deliver proactive, persistent outreach, particularly where individuals are disengaged
- Provide frequent contact, including daily visits in line with the care plan
- Engage individuals in a variety of settings, including:
- Their home
- Community settings
- Places where they feel safe
- In-reaching into hospitals or prisons if required to establish engagement and promote continuity of care
- Use creative and flexible engagement approaches, including:
- Doorstep engagement
- Accompaniment to appointments
- Informal relational contact
- Demonstrate the ability to sustain engagement over extended periods, particularly where trust is low The sub-contractor(s) will provide:
- Assertive Engagement and Outreach
- Practical Support for Daily Living
- Community Participation and Social Inclusion
- Support to Access Healthcare (Including Mental Health Care)
- Medication Support (Non-Clinical)
- Substance Misuse and Harm Reduction
- Carer and Family Support
- Contribution to Risk Management Sub-Contractors will work mainly in the Community travelling to Service Users and must demonstrate their ability to deliver outreach across urban, rural and coastal communities, including service users placed outside their immediate locality. The service would be well suited for providers in the Voluntary, Community, Faith, and Social Enterprise sector. The full service specification, along with the full set of procurement documents, is available upon request by contacting ContractsTeam@nsft.nhs.uk
Regulations cited
- The Procurement Act 2023
Contact & helpdesk
The full set of procurement documents (the tender pack) can be obtained on request by contacting ContractsTeam@nsft.nhs.uk
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Private Therapy Clinic Ltd.
£4m
total awarded
- 2
West Suffolk NHS Foundation Trust
1 contract wonlatest 9 Sept 2026£200,000
total awarded
- 3
Norfolk and Norwich University Hospital
1 contract wonlatest 2 Jun 2026£39,025
total awarded
- 4
East of England Community Health and Care NHS Trust (EEC)
1 contract wonlatest 27 May 2026£9,500
total awarded
- 5
Bowers Dysphagia Specialist
1 contract wonlatest 20 May 2026£500
total awarded
Private Therapy Clinic Ltd. is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
NORFOLK AND SUFFOLK NHS FOUNDATION TRUSTKey Dates
Published
31 July 2026
Submission deadline
6 September 2026
Notice type
tender
Source
find a tender
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