Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities
Norfolk County CouncilEstimated Value
Up to £600,000
Deadline
19 May 2025
Published
24 June 2025
Type
Not specified
Overview
Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners.
Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements.
It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. •Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health.
Regulations cited
- Families Act 2014
- Procurement Act 2023
Additional details
It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. •Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP. All those who bids were assessed have been issued with assessment summaries as per the Procurement Act 2023 section 50(3). These were issued on 24 June 2025.
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Award Details
Anglia Care Trust
£600,000
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Coastal Red Ltd T/A Lynx
£615,174
total awarded
- 2
First Eastern Counties Buses Ltd
£61m
total awarded
- 3
Coach Services Ltd
7 contracts wonlatest 27 Aug 2026£510,985
total awarded
- 4
SANDERS COACHES LIMITED
£458,398
total awarded
- 5
KONECTBUS LIMITED
£7m
total awarded
Coastal Red Ltd T/A Lynx is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Norfolk County CouncilKey Dates
Published
24 June 2025
Submission deadline
19 May 2025
Notice type
award
Source
find a tender
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