Identity and Access Management (IDAM) Solution

Background Information Scottish Water is looking to refresh the existing Identity and Access Management (IDAM) technologies (including Microsoft Identity Manager), with a Cloud Based solution and the implementation of a fully supported model (including third party alliance management).

The solution will ensure that Scottish Water will have control of the End-to-End lifecycle of the user accounts (internal and external third parties), as well as evidencing simplification and improvements to the existing process and technology currently in place. The end solution must also ensure there is an enhanced level of resilience for critical national infrastructure whilst removing manual interventions, improving existing control processes and maintaining relevant policies and compliance (e.g. UK DPA and General Data Protection Regulation).

The successful solution must be able to support Scottish Water’s technical future expectations and is expected to provide the technical capabilities for and transform how the organisation approaches its Identity and Access Management needs and processes. New Contract Requirements End to End solution/application capable of managing and transforming the Scottish Water Identity and Access Management Processes which includes:

Platform replacement of current IDAM solution with a modernised Identity Governance Admin (IGA) Platform • Replacement of Microsoft Identity Management (MIM).

• Refresh of supporting orchestration engine – e.g. Entra ID. • Improved audit and reporting capabilities on the Joiners, Movers, Leavers (JML) and Risk Management processes for access management.

• Capabilities to enable automated Role Based Access Controls with third party applications, e.g. Entra Id, Oracle, WorkDay with the potential for deployment into Scottish Water to be considered with the potential for deployment into Scottish Water via recognised integration approaches (e.g. Connextors/APIs) • Consistent user experience (internally and for third-parties) so they can view permissions and access rights.

• Decommissioning of existing Identity and Access Management Technologies. Deployment into Scottish Water

Policy, Support and Maintenance Business Process Optimisation

The solution must be able to support all Scottish Water employees and third-party identities– mapping of these requirements is required (includes Europe (EU) and other offshore locations). Data storage must follow Scottish Water policies on geographical requirements.

Although remote working is likely, where face to face collaboration is necessary, it is expected Scottish Water’s principal office at The Bridge, 6 Buchanan Gate, Glasgow G33 6FB will be deemed the project base address, and any travel or associated cost would be absorbed by the vendor and not Scottish Water. Additional information: https://atamis-scottishwater.my.salesforce-sites.com/ProS...