HR Helpdesk Implementation Partner
National Highways LimitedEstimated Value
£349,500 – £0
Deadline
8 September 2026
Published
15 September 2026
Type
services
Overview
The implementation partner will work closely with NH internal teams to lead a project for delivering the enhanced HR experience platform and employee relations case management system as part of the PFP platform. This will replace the current ticketing set up for HR Services and Casework in Service Cloud with the same functionality within HR Helpdesk.
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The contract is for an implementation partner to lead the delivery of a new HR Helpdesk platform for the NHS, replacing the existing Service Cloud ticketing system with a purpose‑built HR experience and case‑management solution.
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Award Details
Oracle
£349,500
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Mott MacDonald Limited
4 contracts wonlatest 28 Jul 2026ends 31 Mar 2028£2m
total awarded
- 2
LA International Computer Consultants Ltd
3 contracts wonlatest 19 Mar 2026£46m
total awarded
- 3
CIO-OFFICE LLP
2 contracts wonlatest 25 Sept 2026ends 31 Mar 2027£953,736
total awarded
- 4
BAE SYSTEMS APPLIED INTELLIGENCE Ltd
1 contract wonlatest 9 Oct 2026£20m
total awarded
- 5
Oracle
1 contract wonlatest 30 Sept 2026£28m
total awarded
Mott MacDonald Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
National Highways LimitedKey Dates
Published
15 September 2026
Submission deadline
8 September 2026
Notice type
Contract
Source
contracts finder
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