Home Support - Principal Provider South Norfolk
Norfolk County CouncilEstimated Value
£18,228,787 – £29,176,243
Deadline
7 July 2025
Published
19 November 2025
Type
Not specified
Overview
The Council has appointed one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement.
This procurement was split into 4 lots, which covers PCNs in South Norfolk. Bidders were restricted to winning one lot only.
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Award Details
FIRST CHOICE HOME CARE LTD
£18,892,726
UNIVERSAL CARE SERVICES (UK) LIMITED
£18,228,787
NORVIC HEALTHCARE (ANGLIA) LIMITED
£29,176,243
CERA CARE OPERATIONS LIMITED
£26,375,731
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Coastal Red Ltd T/A Lynx
£615,174
total awarded
- 2
First Eastern Counties Buses Ltd
£61m
total awarded
- 3
Coach Services Ltd
7 contracts wonlatest 27 Aug 2026£510,985
total awarded
- 4
SANDERS COACHES LIMITED
£458,398
total awarded
- 5
KONECTBUS LIMITED
£7m
total awarded
Coastal Red Ltd T/A Lynx is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Norfolk County CouncilKey Dates
Published
19 November 2025
Submission deadline
7 July 2025
Notice type
award
Source
find a tender
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