Hands on Technology SR2911423500
H M REVENUE & CUSTOMSEstimated Value
£1,800,000 – £2,500,000
Deadline
24 April 2026
Published
12 June 2026
Type
services
At a glance
- Estimated value
- £1,800,000 - £2,500,000
- Closing date
- 24 April 2026 (closed)
- Published
- 12 June 2026
- Location
- multiple UK regions
- Type
- Services
- CPV code
- 72220000 Systems and technical consultancy services
- Contract ends
- 30 October 2026
- Likely incumbent
- Protection Group International Ltd, current contract ends July 2029
- Published on
- Contracts Finder
Overview
HMRC is running a major procurement for an enterprise CRM Solution. To support informed decision making, business readiness and reduce delivery risk, HMRC will run a short, neutral Hands on Tech ( HoT) accelerator using externally hosted, vendor agnostic sandboxes. HMRC will execute HMRC-owned scenario packs (Standardised scripts, seed data approach and non functional probes) to observe behaviours such as data models, workflow/case handling, reporting /MI and integration options in a controlled way
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HMRC is running a testing programme called 'Hands on Technology' to evaluate enterprise CRM (Customer Relationship Management) solutions before making a major purchase decision. They will use neutral, vendor-independent testing environments to observe how different CRM systems handle HMRC's specific workflows, data management, reporting, and integration needs.
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Award Details
Tata Consultancy Services
£2,500,000
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
PROTECTION GROUP INTERNATIONAL LTD
1 contract wonlatest 21 Jul 2026ends 21 Jul 2029£102,345
total awarded
PROTECTION GROUP INTERNATIONAL LTD is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
H M REVENUE & CUSTOMSKey Dates
Published
12 June 2026
Submission deadline
24 April 2026
Renewal expected40% confident
March 2028
Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by Mar 2028).
Notice type
Contract
Source
contracts finder
Contains public sector information licensed under the Open Government Licence v3.0.
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