Estimated Value
Up to £417,163
Deadline
Not specified
Published
1 October 2026
Type
services
Overview
It allows teams to manage correspondence and may be utilized to support community initiatives, skills development activities, educational programs. Direct Award off G Cloud 14
Contact & helpdesk
iCasework system provided by Civica is a Customer Contact Solution.
AI AnalysisMembers
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The Greater Manchester Combined Authority (GMCA) is directly awarding a contract under the G‑Cloud 14 framework for Civica’s iCasework customer contact solution, which helps teams manage correspondence and support community, skills and education programmes.
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Award Details
Civica UK Limited
£417,163
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Atos IT Services UK Limited
- 2
Constellia Public Limited
- 3
Vodafone Limited
- 4
FourNet Technologies Ltd
£320,000
total awarded
- 5
Nominet UK
£12,200
total awarded
Atos IT Services UK Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Greater Manchester Combined AuthorityKey Dates
Published
1 October 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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