FIRST LINE OUT OF HOURS SERVICE DESK
MCA - Maritime and Coastguard AgencyEstimated Value
£194,056 – £0
Deadline
4 February 2026
Published
28 July 2026
Type
services
At a glance
- Estimated value
- From £194,056
- Closing date
- 4 February 2026 (closed)
- Published
- 28 July 2026
- Location
- England
- Type
- Services
- CPV code
- 72261000 Software support services
- Contract ends
- 19 May 2028 (expect a re-tender before then)
- Published on
- Contracts Finder
Overview
The IT Service Desk requires an Out-of-Hours service operating seven days a week, covering 17:00-07:00 on weekdays, and providing full 24-hour coverage across weekends and bank holidays, totalling 365 days a year.
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Award Details
XMA LIMITED
£194,056
Recent awards by MCA - Maritime and Coastguard Agency
- Deputy Management Accountant
Awarded to Michael Page International Recruitment Limited, £36,000 · September 2026
- MCA Vehicle Charging Infrastructure Solution
Awarded to EV Chargers Ltd, £3,000,000 · September 2026
- DROITS and Beacon Registry Continuous Improvement, Support and Maintenance 2026
Awarded to Made Tech Limited, £31,250 · September 2026
- Accessibility Testing - Call-Off Contract
Awarded to Professional Data Management Services Limited, £31,500 · September 2026
- Portfolio Management Requirement
Awarded to Phoenix Software Limited, £37,072 · September 2026
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterHow to Apply
Step-by-step submission guide
Submission Portal
Contracts Finder
Open the original notice
Click the button below to view this tender on Contracts Finder
Find the submission method
Look for "How to apply" section — most tenders link to an eSourcing platform (e.g. In-Tend, ProContract, Jaggaer)
Create an account
Register on the eSourcing platform for free — you'll need a company email and DUNS number
Download tender documents
Download the ITT (Invitation to Tender), specification, pricing schedule, and any templates
Submit your response
Upload completed documents through the portal before the deadline — late bids are automatically rejected
Most buyers do NOT accept email submissions. You must submit through their eSourcing platform. Check the notice for the exact link.
Buyer Profile
MCA - Maritime and Coastguard AgencyKey Dates
Published
28 July 2026
Submission deadline
4 February 2026
Renewal expected40% confident
April 2028
Predicted using median duration of UK contracts in the same CPV division (23 months from contract start date → renewal expected by Apr 2028).
Notice type
Contract
Source
contracts finder
Contains public sector information licensed under the Open Government Licence v3.0.
Related Tenders
Love your town cleethorpes 2027
North East Lincolnshire Council (NELC) is seeking applications from suitably experienced, and qualified event organisers to co-ordinate, plan, manage and deliver a daytime event fo
Love your town grimsby 2027
North East Lincolnshire Council (NELC) is seeking applications from suitably experienced, and qualified event organisers to co-ordinate, plan, manage and deliver a daytime event fo
CA18635 - ITT - security turnstiles, roller shutters, automatic doors & access control maintenance service
New College Swindon is seeking to appoint a suitably qualified and experienced contractor to provide planned preventative maintenance (PPM), reactive repairs and emergency call-out
CA18634 - RFQ 2026/46 - nmandd peaceplus "thriving together" - celebrating cultures and diversity - 3.2 creative language exchange
Competent and creative suppliers are hereby invited to tender for the design, development, and delivery of an engaging Creative language exchange programme. The project will delive
