Enforcement Operations Services Agreement
Transport for LondonEstimated Value
Up to £213,333,333
Deadline
13 December 2014
Published
2 December 2020
Type
services
Overview
The contract covers Enforcement operations including IT and other services described below, to support its current road user charging schemes (including Congestion Charging) and potential future road and infrastructure charging schemes. This will include detailed design, construction, configuration, integration, testing and implementation of a scalable Enforcement Operations IT system(s), on-going continuous operation, and support and maintenance of the system(s) constructed.
Data quality analysis, data migration, integration testing and proving will be required, together with working with other Economic Operators. These and other related support services will relate to the Congestion Charging scheme, civil traffic offences such as contraventions of Yellow Box Junctions, Banned Turns, Bus Lanes, Parking and Loading, and any other relevant road and infrastructure user charging schemes.
Lots (1)
- Lot 2Enforcement Operations
Contact & helpdesk
The Economic Operator will provide and operate support services to include: validating potential contraventions before raising penalty charges for non-compliance with the relevant scheme, the issue of all Penalty Charge Notices (PCNs) and the operation of a contact centre that will manage customer payments, queries, representations and appeals.
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Transport for LondonKey Dates
Published
2 December 2020
Submission deadline
13 December 2014
Notice type
award
Source
contracts finder
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