Estimated Value
Not specified
Deadline
Not specified
Published
25 February 2026
Type
services
Overview
Call off from CCS RM6126 - Research and Insights DPS A contract for the continuous service of customer satisfaction surveys, of a supplier to take responsibility for the management and development of the Customer Satisfaction Surveys (CSS).
The supplier will provide data tables and quarterly analysis reports which are shared widely across the business, including with ExCo. Scores obtained through the CSS are used in the operational scorecards and can be used to identify areas of customer service which needs to be improved across our network.
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Award Details
Verian Group UK Limited
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
2CV Limited
- 2
YouGov PLC
2CV Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Transport for LondonKey Dates
Published
25 February 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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