Customer Journey Mapping Project
The Swaythling Housing Society Ltd (Trading as Abri)Estimated Value
Not specified
Deadline
13 February 2026
Published
27 April 2026
Type
Not specified
Overview
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
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Award Details
REINVIGORATION LTD
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Morgan Sindall Property Services Limited
£4m
total awarded
- 2
Ginkgo Landscape Contractors Ltd
- 3
Rainly Ltd (trading as Housing Perks)
- 4
Stewart Signs Limited
£880,000
total awarded
- 5
JAFRE LIMITED
£880,000
total awarded
Morgan Sindall Property Services Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
The Swaythling Housing Society Ltd (Trading as Abri)Key Dates
Published
27 April 2026
Submission deadline
13 February 2026
Notice type
award
Source
find a tender
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