Estimated Value
Up to £25,156
Deadline
Not specified
Published
13 March 2026
Type
services
Overview
ChatHealth is a secure messaging service which allows end service users to use their smartphones and mobile devices to have two-way conversations with clinical teams. Using ChatHealth helps clinical teams to provide timely and convenient access to confidential health advice. Key patient benefits include: • Improved choice for service users about how to access healthcare. • Overcomes stigma - contacts often begin anonymously. • Easier access for vulnerable groups - e.g., improved uptake from adolescent males compared with face-to-face clinics.
Contact & helpdesk
Value for money: • Earlier contact, due to low barriers to access, prevents escalation to more costly interventions. • Released time to care if implemented with a triage model, only a small percentage of messaging-based enquiries get escalated to face to face intervention. • Improved inter agency working and reduced duplication.
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Award Details
Leicestershire Partnership NHS Trust (LPT)
£25,156
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Flok Health Ltd
2 contracts wonlatest 2 Mar 2026£2m
total awarded
- 2
Cambridge University Hospitals NHS Foundation Trust
1 contract wonlatest 13 Mar 2025
Flok Health Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Cambridgeshire Community Services NHS TrustKey Dates
Published
13 March 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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