Central heating installation, boiler replacement and upgrade.

Ipswich Borough Council is the largest landlord in Suffolk providing management and maintenance to approximately 8550 rented homes located throughout the town. Our properties include a mix of bungalows, flats, houses and sheltered housing schemes, summarised as follows: As at November 2015 Flats 3137 Houses 4333 Bungalows 525 Sheltered 555 Total 8550 Ipswich Borough Council is committed to providing a quality service with an active involvement from our tenants in the development, delivery and review of the services.

In addition, Ipswich Borough Council is highly committed to staff training and development. This commitment is demonstrated through a comprehensive induction process, ongoing staff training and development programmes to Investors in People Award standard.

It is the intention of Ipswich Borough Council to enter into a partnership with a proven Contractor to deliver a comprehensive customer focused best value gas central heating and boiler replacement programme. As part of delivery of the Programme, Ipswich Borough Council will also aim to actively involve tenants in the development, delivery and review of services provided.

This contract is intended to provide our tenants with a quality improvement service offering both peace of mind and best value. It is the intention of Ipswich Borough Council to enter into a partnership with a proven Contractor to deliver a comprehensive customer focused best value gas central heating and boiler replacement programme.

As part of delivery of the Programme, Ipswich Borough Council will also aim to actively involve tenants in the development, delivery and review of services provided. This contract is intended to provide our tenants with a quality improvement service offering both peace of mind and best value.

The contract period is subject to adequate funding being available to the Council to support the full term. The Contract year shall be deemed to be each calendar year starting from 1 May 2016 and each year commencing on the anniversary of the contract start.

There is a option of a further one year plus one year extension to the contract. It is stressed that the total volume of work which the Council will be able to commission during the Contract period cannot be determined in advance. The following should be used for guidance only: Year 1 approximately 500 installs Year 2 approximately 500 installs Year 3 approximately 500 installs Year 4 approximately 500 installs