BaDC-1600 CCTV Service & Maintenance and New CCTV Camera Installs for Bassetlaw District Council

Bassetlaw District Council wish to invite tenders to appoint a suitably qualified and experienced contractor to deliver a comprehensive service, maintenance, and support provision for the Council's CCTV Control Room and its associated infrastructure. This contract will ensure that all surveillance equipment and systems remain operational, effective, and compliant with relevant legislation and standards.

This contract will ensure that all surveillance equipment and systems remain operational, effective, and compliant with relevant legislation and standards. The District of Bassetlaw is situated in Nottinghamshire and borders with South Yorkshire to the north, Lincolnshire's Fens and Wolds to the east and Derbyshire with the spectacular Peak District to the west.

The successful contractor will be responsible for the planned preventative maintenance, reactive maintenance (including daily callouts), fault diagnostics, repairs, and system optimisation of all CCTV equipment under the Council's management. This includes, but is not limited to, fixed and PTZ cameras, network video recorders (NVRs), video management systems (VMS), workstations, monitors, control room equipment, fibre and wireless transmission networks, and all supporting infrastructure.

The successful contractor must demonstrate proven expertise in maintaining public space CCTV systems, with a strong understanding of current Data Protection, Surveillance Camera Code of Practice, and BS EN 62676 standards. The contractor will work in close coordination with Council staff to minimise downtime, respond to incidents, and support the efficient operation of the surveillance network.

In addition to the core maintenance activities, the contractor will be expected to provide technical advice, support for system upgrades or improvements, and reporting on system health, performance, and compliance. A high standard of customer service, reliability, and confidentiality is essential throughout the duration of the contract.

Further information can be obtained in the tender documentation within this tender pack. The anticipated contract start date is 1st April 2026.

The contract will be in place for an initial period of three (3) years, with the option to extend for up to a further two (2) years on a 1 + 1 year basis, subject to satisfactory performance and an annual review by the Council. Contract value The budget for this contract is estimated in the region of £2,250,000 excluding VAT in total.

This procurement process is being managed by Welland Procurement in partnership with the Council. Further information on Welland Procurement can be found at http://wellandprocurement.org.uk Link to procurement portal: https://www.eastmidstenders.org/ Project ID 800662