Care and Support in Extra Care Housing Framework
Cumberland CouncilEstimated Value
Not specified
Deadline
16 June 2028
660 days remaining
Published
29 May 2024
Type
Not specified
Overview
Cumberland Council has various sized Extra Care Housing schemes within its area. The extra care schemes are made up of self-contained units which comprise of a lounge, kitchen, bathroom and 1 or 2 bedrooms.
Each scheme will have a communal area such as a lounge, café, or activity room. Extra Care Housing Schemes provide an onsite care team 24/7 to ensure the care and support for people residing within the schemes in Cumberland can meet planned and unplanned assessed care needs to enable people to live as independently as possible.
The care and support needs to be flexible, responsive, and able to provide non-scheduled support to people as required. Refer to the service specification at schedule 2 for further details.
AI Analysis
Powered by AI — always verify against official documents
The UK government is setting up a framework agreement to buy care and support services for older people living in extra care housing schemes across England. This is a long-term arrangement where care providers will be selected and paid to deliver personal care, wellbeing support, and related services to residents.
Requirements
- CQC registration (Care Quality Commission) as a care provider
- Liability insurance appropriate to the services being provided
- Safeguarding training and procedures compliant with Care Act 2014
- DBS checks (Disclosure and Barring Service) for all staff providing care
- Staff training in health and safety, infection control, and person-centred care
- Ability to work with local authority commissioning processes
- Compliance with Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
- Experience delivering care in extra care or supported housing settings
Key Tasks & Deliverables
- Provide personal care assistance (washing, dressing, toileting) to residents
- Deliver medication support and management to residents
- Offer wellbeing and social support activities to combat isolation
- Provide 24-hour on-call emergency support availability
- Maintain detailed care records and case notes for each resident
- Coordinate with GPs, hospitals, and other health services as needed
- Support residents' independence and choice in daily living
- Respond to care reviews and adjust support plans when circumstances change
How to Read This Tender
- 1A 'framework agreement' means you're not bidding for one specific contract — you're selected as an approved provider, then local councils buy services from you on an as-needed basis. Read carefully what the volume and pricing structure will be.
- 2Extra care housing is different from care homes: residents usually have their own tenancies and more independence, so the care model emphasises supporting them to stay in their own home rather than managing a facility.
- 3Look for the 'Specification' or 'Service Specification' section which lists exact services, staffing ratios, and response times — this defines what you're actually agreeing to deliver.
- 4Check whether this is a single framework you apply to directly, or whether it's managed through regional or local authority lead bodies — this affects who you negotiate terms with.
- 5CQC registration is typically essential for this work, so if you're not currently registered, factor in 3-6 months for the application and inspection process before you could start delivering services.
Tips for Small Businesses
- Consortium opportunity: If you're a small care provider without CQC registration yet, consider partnering with an established registered provider as a subcontractor to deliver staff or specialist services (e.g. dementia support, activities coordination). This lets you grow experience while they hold the registration.
- Social value scoring: Many local authorities weight 'local employment', 'staff development', and 'community integration' heavily in extra care. If you're planning to hire locally, offer training schemes, or run community activities, emphasise these in your bid — they often score as well as price.
- Pricing risk: Framework agreements often mean you quote a rate per hour or per service, which councils then use for years. Build in realistic staffing costs (recruitment, absence cover, training) and don't undercut to win — extra care requires continuity and quality staff, so low-cost bids often fail in delivery.
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
First Response Training and Consultancy services Ltd
2 contracts wonlatest 20 May 2026ends 28 May 2028£50,000
total awarded
- 2
DevelopChange Ltd
1 contract wonlatest 13 Jul 2026ends 31 Aug 2028£50,000
total awarded
- 3
Stobbarts Ltd
1 contract wonlatest 22 Jun 2026ends 31 Aug 2026£62,775
total awarded
- 4
Beeline Taxis Ltd
1 contract wonlatest 10 Jun 2026ends 31 Aug 2026£1,396
total awarded
- 5
British Telecommunicatins plc
1 contract wonlatest 27 May 2026ends 29 Jun 2026£552,000
total awarded
First Response Training and Consultancy services Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Cumberland CouncilKey Dates
Published
29 May 2024
Submission deadline
16 June 2028
Source
procontract
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