Business Analysis and Strategy Development (Healthwatch England)

The Care Quality Commission ("CQC") on behalf of Healthwatch England is seeking to appoint an external contractor for the provision of Business Analysis support Healthwatch England has a statutory function to provide support and advice to local Healthwatch and to give information and advice about the views and experiences of the public and people using health and care services. Healthwatch England has identified that it will become an intelligence-led organisation, which will rely on the quality and consistency of lived experience data collected by local Healthwatch.

To achieve this Healthwatch England will need to understand the network in greater detail, so we can develop the right interventions, supporting local Healthwatch to deliver outstanding quality in a consistency way. To meet this, Healthwatch England are seeking to procure Business Analysis support which will encompass an assessment of the external and internal environments, to clarify the key factors and components and interdependences that enable local Healthwatch to function in an effective, consistent and sustainable manner.

These are expected to include activity around culture, consistency and quality. To access the tender documentation, please visit https://cqc-commercial.bravosolution.co.uk and locate project_46.

If your organisation has not yet registered on CQC's e-tendering portal, please register via the weblink. You will then be able to access the opportunity and the tender documentation.

Should you encounter any difficulties when registering, a dedicated Bravo Solutions helpdesk is available and can be contacted on 0800 368 4850. Additional information: The CQC Provider Portal eTendering Service provides a secure and efficient means for CQC to manage its tendering activities.

Tenderers may raise questions or seek clarification regarding any aspect of this requirement at any time prior to the Clarification Deadline stipulated within the ITT information. Should your organisation wish to raise any such questions, please do so via the messaging facility within the CQC Bravo Solutions E-Portal.

Please note that in the interests of transparency, any clarification questions raised outside of the CQC Bravo Solutions E-Portal (i.e. via Telephone, Fax, Email, Post) will NOT be accepted. Please also note that CQC will not enter into exclusive discussions regarding the requirements of this tender exercise with Tenderers.