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APR612928 · UK2

Pre-market Engagement Notice for Automated Highways Monitoring Hardware and Software.

Denbighshire County Council

Estimated Value

Not specified

Deadline

29 May 2026

Published

29 April 2026

Type

Not specified

WALESGB

Overview

Denbighshire County Council (The Authority) are looking to engage with the market in relation to providing digital and technological support to enhance its highway safety inspection operations and collation and processing of highway condition data. The Authority is looking for solutions to include capturing highway safety defects, categorisation of defects, collating road condition data to aid production of capital programmes, assisting in prioritising areas for both capital and revenue interventions, improved customer service and improved insurance claim repudiation.We are seeking out of the box solutions requiring minimal configuration. The Authority is not seeking to appoint a development partner.Aims of EngagementThe purpose is to:- Understand supplier capabilities and solutions available in the market- Identify opportunities for innovation and best practice- Understand the market’s ability to integrate directly with the Authority’s existing highways asset management system, Symology including proven live integration at other UK sites.- Test assumptions on costs, timescales, and implementation approaches.High Level Requirements for automated highways monitoring software.The Authority requires digital software which allows the Authority to:- Cover the entire network for highway safety inspections in line with the frequencies within the Highways Maintenance Manual- Provide highway safety defect information in accordance with category of defects as defined by the authority’s Highway Maintenance Manual by accurately identifying, detailing and categorising safety defect dimensions (size and depth)- Help modernise highway safety inspection operations by adopting automated digital monitoring alongside manual operations- Provide accurate and reliable road condition data that can be utilised to report on key performance indicators, and assist in informing structural maintenance programmes- Use of in-vehicle dedicated digital solution not invasive to drivers- Camera / digital based data collection (not mobile phone based)- Fully automated operation- Unlimited data usage and storage- Integration with work management systems, including the ability to push identified defects and associated data directly into Symology for inspection follow up, works ordering, and asset recordsThe authority is interested in exploring digital solutions that can be expanded into other teams, for example, traffic and road safety.The digital technology software should also have:- The ability to export reports for use in prioritising and compiling works packages, programmes and third party claim defences- Import/export capabilities with GIS High Level Requirements for In-Vehicle Technologies.The Authority requires In-Vehicle technologies to allow the authority to equip highway safety vehicles and waste collection vehicles with integrated in-cab technologies that support collation of digital information collection and conform to health & safety compliance.The solution should be reliable, have ease of use, be weather-resistant and suitable for vehicle environmentsHigh Level Requirements for Operations Management.- Comprehensive reporting suite, including dashboards and the ability for the Council to report on any data in the solution- Automated Back-Office Operations- Secure and robust infrastructure compliant with UK GDPR.- Data hosted within the UK or in jurisdictions offering equivalent UK GDPR protections (with a preference for UK hosting).

AI Analysis

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High Complexity

Denbighshire County Council wants to find an automated system to inspect roads for safety defects and monitor road conditions using cameras and software. They're not asking for a custom-built solution—they want an off-the-shelf product that can connect directly to their existing Symology highways management system and help them prioritize repairs, defend insurance claims, and modernize how they inspect roads.

Requirements

  • Camera/digital-based data collection (not smartphone-based)
  • Fully automated operation with minimal configuration needed
  • Integration capability with Symology highways asset management system (proven at other UK sites)
  • In-vehicle dedicated digital solution that is non-invasive to drivers
  • Ability to categorize safety defects according to Highways Maintenance Manual standards
  • Capture defect dimensions accurately (size and depth)
  • Cover entire highway network at inspection frequencies set by Highways Maintenance Manual
  • Push identified defects directly into Symology for follow-up inspection, works ordering, and asset records
  • Export reports for works prioritization, packaging, and third-party claim defenses
  • GIS import/export capabilities
  • In-vehicle technologies that are reliable, easy to use, weather-resistant, and suitable for vehicle environments
  • Comprehensive reporting suite including dashboards
  • Automated back-office operations
  • UK GDPR compliance and secure infrastructure
  • Data hosting within UK or equivalent GDPR-protected jurisdictions (UK hosting preferred)
  • Unlimited data usage and storage
  • Weather-resistant and suitable for highway safety vehicles and waste collection vehicles

Key Tasks & Deliverables

  • Identify and categorize road safety defects (potholes, cracks, etc.) automatically using in-vehicle cameras
  • Measure and record defect dimensions (size and depth) during highway inspections
  • Collect road condition data across the entire Denbighshire highway network
  • Transmit defect data and work orders directly into the Symology system for inspection follow-up and asset management
  • Generate reports and dashboards showing road conditions, KPIs, and maintenance priorities
  • Export data to support capital works programming and insurance claim defense
  • Support both manual and automated inspection operations running in parallel
  • Provide GIS mapping integration for geographic analysis of road conditions
  • Equip multiple vehicle types (highway inspection vehicles and waste collection vehicles) with in-cab monitoring technology
  • Future capability to expand the system to traffic and road safety teams

How to Read This Tender

  • 1This is a Pre-Market Engagement Notice, not a formal tender yet — the Council is exploring options before they publish a full procurement. You're being asked to share what you can do, timescales, and costs, not to bid formally. Respond honestly about your product's capabilities and any limitations.
  • 2The Council explicitly states 'out of the box solutions requiring minimal configuration' and 'not seeking to develop a development partner' — this means they want to buy an existing product that works immediately, not commission custom development. If your solution requires heavy tailoring, this may not be the right opportunity.
  • 3Look closely at the Symology integration requirement — they want proven live integration at other UK council sites. If you don't have this, explain clearly what integration work would be needed and the timeline. This is a potential deal-breaker if not addressed.
  • 4The high-level requirements section lists what matters most to them: automated defect identification, accurate measurement, Symology compatibility, and GDPR compliance. Your response should demonstrate exactly how your product meets each of these, with examples from existing customers.
  • 5Denbighshire is interested in future expansion to traffic and road safety teams, so mention if your software can scale or adapt to these other use cases — this shows strategic value and may strengthen your position.

Tips for Small Businesses

  • If you don't have direct Symology integration, consider partnering with a Symology specialist or integration vendor to jointly bid — integration complexity is a major concern for the Council, and a consortium approach could be stronger than going alone.
  • Prepare case studies from at least 2–3 other UK councils using your system, particularly evidence of live Symology integration working in production. The Council will ask for references and evidence of reliability before any formal tender.
  • Emphasize any existing in-vehicle technology partnerships (e.g., with fleet management or telematics providers) — the Council needs to fit cameras and in-cab systems into real highway vehicles, so proven vehicle integration experience is valuable and differentiates you from competitors.
  • Data hosting location and GDPR compliance are non-negotiable. If you host data outside the UK, have your legal team explain what 'equivalent protection' means in your jurisdiction — the Council has a clear preference for UK hosting, so this could be a deciding factor.
  • Highlight any social value or local benefit — Denbighshire is a Welsh council, so emphasize Welsh jobs, support, training, or community benefits if applicable. Many UK councils score social value highly in procurement, and you can build this into your pitch early.

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Buyer Profile

Denbighshire County Council
Typepublic body
RegionWALES
Total contracts4
Total spend£0
View buyer profile

Key Dates

Published

29 April 2026

Submission deadline

29 May 2026

Notice type

UK2

Source

sell2wales

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