Housing Maintenance & Repair
Crown Commercial ServiceEstimated Value
£1,500,000,000 – £0
Deadline
23 February 2029
988 days remaining
Published
7 November 2022
Type
goods
Overview
This dynamic purchasing system (DPS) provides a compliant, one stop shop for all aspects of housing maintenance & repair for both tenanted and void/vacant properties. Featuring a vast range of both planned and reactive maintenance & repair services, the agreement also provides access to essential compliance services such as fire safety, electrical testing & asbestos management. It can help achieve Net Zero goals with PAS 2030/35 certified suppliers offering Whole Home Retrofit services and it also features Housing Portfolio Management, for customers looking to manage their housing stock and handle areas such as move ins/outs, disposals and put in place a centralised service to manage and fulfil repair requests.
AI Analysis
Powered by AI — always verify against official documents
This is a Dynamic Purchasing System (DPS) — essentially a pre-approved supplier list — for housing maintenance and repair work. The government is looking for contractors to handle everything from emergency repairs on empty properties to planned maintenance on occupied homes, plus specialist services like fire safety checks and energy efficiency retrofits.
Requirements
- PAS 2030/35 certification (if bidding for Whole Home Retrofit services)
- Fire safety compliance capability
- Electrical testing qualifications and competence
- Asbestos management certification or accredited subcontractors
- Ability to handle both planned and reactive (emergency) repairs
- Insurance and bonding appropriate to contract value
- Health & Safety compliance (likely CHAS or similar)
- References or track record in housing maintenance for landlords or social housing providers
- No specific requirements listed for general repairs — check full tender documents for technical standards and Quality Assurance requirements
Key Tasks & Deliverables
- Respond to reactive/emergency repair requests on occupied and vacant properties (e.g. burst pipes, roof leaks, boiler breakdowns)
- Deliver planned maintenance programs (e.g. annual servicing, planned replacements, upgrades)
- Conduct and certify fire safety inspections and remedial work
- Perform electrical installation condition reports and testing
- Manage and oversee asbestos surveys and safe removal/management
- Deliver Whole Home Retrofit services (insulation, heating system upgrades, renewable energy) for Net Zero compliance
- Provide Housing Portfolio Management support (manage tenancy moves in/out, property disposals, centralized repair request handling)
- Manage repair request fulfillment and scheduling across multiple properties
How to Read This Tender
- 1This is a DPS, not a single contract — you're applying to be on an approved supplier list that customers can call on for multiple jobs over time. Read the DPS terms carefully to understand how you'll be called off, invoiced, and performance-managed.
- 2The description covers a wide range of services (general repairs, specialist compliance, retrofits, portfolio management). You don't have to bid for all of them — identify which services match your business and bid only for those. Be clear in your application which categories you're offering.
- 3Watch for the difference between 'planned' and 'reactive' maintenance. Reactive means you'll need fast response times and on-call availability — budget for this. Planned is scheduled work, easier to forecast.
- 4Compliance services (fire, electrical, asbestos) often require specific certifications and insurance. Check if you have these in-house or if you'll need to subcontract — either is fine, but be transparent and factor costs in.
- 5Net Zero and PAS 2030/35 are buzzwords here — if you can offer retrofit services, that's a strong selling point. If not, don't oversell; focus on core repair competencies.
Tips for Small Businesses
- You don't need to be a one-stop-shop. Partner with specialists: if you do general plumbing and carpentry, subcontract the electrical and asbestos work to certified firms. Customers appreciate a reliable coordinator even if you're not doing everything yourself.
- A DPS can be a steady income stream if you're on it — but response times matter. Make sure your operational capacity can handle reactive call-outs; poor performance will get you removed. Factor in on-call costs and vehicle/staff availability.
- Social value and Net Zero are government priorities. Even if you don't have PAS 2030/35 yet, highlight any apprentices you employ, local hiring, or plans to upskill staff. This can differentiate you in scoring.
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How to Apply
Step-by-step submission guide
Submission Portal
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Download tender documents
Download the ITT (Invitation to Tender), specification, pricing schedule, and any templates
Submit your response
Upload completed documents through the portal before the deadline — late bids are automatically rejected
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Useful Resources
Buyer Profile
Crown Commercial ServiceKey Dates
Published
7 November 2022
Submission deadline
23 February 2029
Notice type
Contract
Source
contracts finder
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