Estimated Value
Up to £0
Deadline
Not specified
Published
28 April 2025
Type
Not specified
Overview
Stonewater is one of the UK’s largest social housing providers, dedicated to creating places that people can truly call home. With 40,000 homes, we proudly serve more than 93,000 customers from diverse backgrounds across the country.
With an annual turnover of £239 million and £2.4 billion in fixed assets, Stonewater holds a strong credit rating from S&P Global Ratings and maintains top G1/V1 rankings for governance and viability. If you would like to know more about Stonewater, please visit our website: www.stonewater.org Stonewater Group has identified the need for a robust feedback mechanism to better understand customer experiences and identify areas for improvement.
This program will help us collect valuable insights directly from customers at the point of transaction. In addition, other transactions may be introduced including digital engagement (website and customer portal) where a “pop-up” survey would be required. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?not...
Contact & helpdesk
The programme should cover the following customer transactions/journeys: Responsive repairs Cyclical checks Planned capital investment/maintenance Grounds maintenance Complaints ASB Customer service centre contact Lettings Shared ownership sales Mutual exchange Tenancy termination Housing operations.
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Cavendish Consulting Ltd
- 2
See Media Ltd
- 3
SPS Doorguard Ltd
- 4
IN-HOUSE RESEARCH LIMITED
£240,000
total awarded
Cavendish Consulting Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Stonewater LtdKey Dates
Published
28 April 2025
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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