Windrush Compensation Scheme - Claims Assistance

The Home Secretary announced on Wednesday 3 April the launch of the Windrush Compensation Scheme. As part of this scheme, The Home Office is seeking suppliers to provide independent advisory services for those wishing to make a claim under the scheme who require additional support to complete the claim form.

Selection of this service is at the discretion of the claimant and is not a requirement for submission of the form. It is expected that the chosen supplier will be delivering this service by January 2020.

The service is required across the UK and must also provide an ability to support individuals from countries globally via telephone. Service users will be referred to the supplier via the Windrush Helpline, operated by the Home Office.

Additional information: Prospective suppliers are invited to express an interest in the provision of services by emailing the Authority at the address given at Section I.1) of this notice. It should also be noted that the Authority may facilitate a supplier engagement event to discuss in further detail the required services.

The value of the contract will be in the range of 300 000 GBP to 890 000 GBP. The Authority uses an eSourcing toolkit to enable its sourcing activities to be conducted over the internet.

Further documentation will be made available for unrestricted and full direct access, free of charge via the eSourcing portal, subject to interested parties signing a confidentiality (non-disclosure) agreement first. Any organisation intending to submit an expression of interest must be registered as a supplier with the Crown Commercial Services eSourcing Portal (https://gpsesourcing.cabinetoffice.gov.uk).