West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services
Police and Crime Commissioner for West MidlandsEstimated Value
Not specified
Deadline
1 September 2026
Published
3 July 2026
Type
Not specified
Overview
MARKET ENGAGEMENT EVENT - THURSDAY 14th MAY 2026 - 4pm. Slides and Q & A: https://www.westmidlands-pcc.gov.uk/grants-contracts/west... The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region.
This service specification invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims’ needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system.
The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery.
Contact & helpdesk
First Contact Assessment and Referral Services
Additional details
This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support. Restorative Justice Services Services Hate Crime Services Services
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
IDEAGEN GAEL LIMITED
£73,684
total awarded
- 2
CDSM Interactive Solutions Limited
- 3
MAPCHESTER LTD
£42,000
total awarded
- 4
ARMADILLO SEC LTD
£25,725
total awarded
- 5
THE COMPANY OF LEOPARDS LIMITED
£45,000
total awarded
IDEAGEN GAEL LIMITED is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
Police and Crime Commissioner for West MidlandsKey Dates
Published
3 July 2026
Submission deadline
1 September 2026
Notice type
planningUpdate
Source
find a tender
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PROCUREMENT SUMMARY Procedure: Open Procedure under the Procurement Act 2023. Contract Length: 24 Months + 12 Month Extension + 12 Month Extension. Maximum Contract Duration: 48 Mo