Warm Homes Network (WHN) Income Maximisation and Benefits Support Services
CADENT GAS LIMITEDEstimated Value
Up to £2,847,629
Deadline
Not specified
Published
5 August 2026
Type
Not specified
Overview
The contract supports delivery of the Warm Homes Network (WHN) programme, a collaborative initiative established to support people in vulnerable situations and help customers access financial assistance, benefits support and wider household support services. Under the contract, Citizens Advice Manchester will act as the lead provider of income maximisation and benefits support services.
The supplier will: Deliver income maximisation and financial advice. Assess customer circumstances and identify benefit entitlements.
Support customers with benefit applications and wider financial support applications. Assist customers with lower digital confidence.
Additional details
Refer customers to other Warm Homes Network partners where additional needs are identified. Record delivery outcomes and benefits achieved through the WHN CRM platform. Provide reporting, performance information and programme impact data.
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Award Details
CITIZENS ADVICE MANCHESTER
£2,847,629
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
CURRANT LIVE LTD
- 2
YORKSHIRE ENERGY SERVICES CIC
£5m
total awarded
- 3
Home-Start UK Ltd
2 contracts wonlatest 8 May 2026ends 31 Mar 2028£4m
total awarded
- 4
HYBIRD LTD
- 5
MOTION PROJECT MANAGEMENT LTD
CURRANT LIVE LTD is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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Buyer Profile
CADENT GAS LIMITEDKey Dates
Published
5 August 2026
Submission deadline
Not specified
Notice type
award
Source
find a tender
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PROCUREMENT SUMMARY Procedure: Open Procedure under the Procurement Act 2023. Contract Length: 24 Months + 12 Month Extension + 12 Month Extension. Maximum Contract Duration: 48 Mo