EAST0779 - Provision of Warden Alarm Response Services
Eastlight Community HomesEstimated Value
Up to £82,854
Deadline
23 May 2025
Published
2 February 2026
Type
Not specified
Overview
Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24‑hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer‑focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices.
The contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.
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Award Details
Careium UK Limited
£82,854
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
ROSE BUILDERS LTD
ROSE BUILDERS LTD is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
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two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
EASTLIGHT COMMUNITY HOMES LIMITEDKey Dates
Published
2 February 2026
Submission deadline
23 May 2025
Notice type
award
Source
find a tender
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