Violence Against Women, Domestic Abuse, and Sexual Violence & Tenancy Support Service (TESS 4)

This service specification applies to a 5 unit direct access accommodation for women and children who need a safe place to live as a result of having experienced domestic abuse and/or sexual violence. Male children accompanying a victim who are over the age of 16 are unable to be accepted.

The aim of this service is to provide safe, secure, direct access to temporary accommodation in a confidential location in the Vale of Glamorgan. The service also offers support and information to women, in order to enable them to gain or maintain the skills and confidence they need to be able to live independently.

The service will provide flexible housing related support to a maximum of 5 victims and their children in a temporary accommodation project. The provider will be expected to provide a flexible model of support which is tailored to meet individual needs.

The service working with individual service users involves a tailored support plan that best meets their needs. The plan focuses on both practical and emotional issues, in order that each service user has the best opportunity of living independently as a member of their community. The service will work with the service user to develop that person’s capacity to live independently in accommodation.