UHB Patient Companion
University Hospitals Birmingham NHS Foundation TrustEstimated Value
Not specified
Deadline
Not specified
Published
13 August 2026
Type
services
Overview
UHB Patient Companion PME - The development of a patient-facing digital platform, replacing fragmented bedside entertainment and device provision with a coherent, integrated solution that improves patient experience, communication, and pathway engagement. Suppliers who are able to offer solutions relevant to this requirement are invited to express an interest and respond to a market engagement questionnaire. Further details on how to do this are contained within the additional information section of this notice.
AI Analysis
Powered by AI — always verify against official documents
This contract is for creating a new digital platform for patients at University Hospitals Birmingham (UHB). It will replace the current mix of bedside entertainment devices with a single, integrated solution that helps patients communicate and stay engaged with their care pathways.
Requirements
- Provide a patient‑facing digital platform to replace fragmented bedside entertainment and device provision
- Deliver an integrated solution that improves patient experience, communication and pathway engagement
- Demonstrate ability to respond to the market engagement questionnaire as outlined in the notice
Key Tasks & Deliverables
- Design and develop a patient‑facing digital platform for use at the bedside
- Integrate the new platform with existing UHB clinical and IT systems
- Replace current bedside entertainment devices with the new integrated solution
- Include features that enhance patient communication and engagement with care pathways
How to Read This Tender
- 1Look for the "Additional Information" section – it will tell you exactly how to submit the market engagement questionnaire and any deadlines
- 2Note the focus on integration – the buyer expects the solution to work with existing hospital systems, so be ready to show how you’ll achieve that
- 3Check for any references to NHS data security, accessibility or clinical safety standards even if they’re not listed here – these are common hidden requirements
- 4Pay attention to the wording “patient‑facing” – the platform must be easy for patients to use, so usability evidence will be important
- 5Identify any milestones or delivery dates in the full tender documents; early delivery can be a competitive advantage
Tips for Small Businesses
- Highlight any previous work you’ve done in hospitals or with patient‑facing apps – small firms can win by showing niche expertise
- Consider partnering with a larger IT integrator for the back‑end work while you focus on the user‑experience side
- Emphasise social value – UHB often rewards suppliers that improve patient wellbeing and staff efficiency
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
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How to Apply
Step-by-step submission guide
Submission Portal
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Useful Resources
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Buyer Profile
University Hospitals Birmingham NHS Foundation TrustKey Dates
Published
13 August 2026
Submission deadline
Not specified
Notice type
planning
Source
find a tender
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