Third Line IT Infrastructure Support and Network Operations Centre Services
COTTSWAY HOUSING ASSOCIATION LIMITEDEstimated Value
Up to £166,680
Deadline
19 June 2026
Published
24 September 2026
Type
Not specified
Full Description
The primary objectives of this tender are to
- Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice.
- Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate.
- Establish meaningful, contractually backed response times for monitoring alerts and incident notification.
- Provide our internal team with visibility into the monitoring and management tooling used to deliver the service.
- Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling.
- Deliver active, accountable account management with a named contact and regular service reviews.
- Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work.
Further information available in the ITT document in InTend. https://in-tendhost.co.uk/cottsway/aspx/Home.
Related Links
Further information available in the ITT document in InTend. https://in-tendhost.co.uk/cottsway/aspx/Home.
Contact Information
- Deliver active, accountable account management with a named contact and regular service reviews.
AI AnalysisMembers
Requirements, key tasks and tips for reading this tender — included with Tendarix membership.
£4.99/month after a 7-day free trial. Cancel anytime before it ends and you pay nothing.
Award Details
ROCK I.T. SPECIALISTS LIMITED
£166,680
Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
Voicescape Limited
£199,600
total awarded
- 2
WESTDALE MIDLANDS LIMITED
£450,000
total awarded
- 3
POBL TECH LIMITED
£150,000
total awarded
- 4
DB Group Limitied
- 5
Nomios UK&I Limited
1 contract wonlatest 13 Jan 2026£49,896
total awarded
Voicescape Limited is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
Actions
Start free trialto open noticeStart free trial to downloadCreate an account and start a 7-day free trial to open the buyer’s own notice and tender documents, plus fit scoring and the Bid Writer. Then £4.99/month — cancel anytime.
Open Bid WriterIndependent software, web & cloud studio. We design, build and grow digital products that quietly outlast their category.
How to Apply
Step-by-step submission guide
Submission Portal
Find a Tender
Open the original notice
Click the button below to view the full notice on Find a Tender Service (FTS)
Check the procedure type
The "Procedure" section tells you if it's Open (one stage) or Restricted (SQ then ITT). This changes how you apply
Access the eSourcing portal
FTS notices link to the buyer's eSourcing platform — register there to access documents
Complete the Selection Questionnaire
Higher-value contracts often require an SQ first — this pre-qualifies you before the full bid stage
Submit electronically
Upload your completed response through the eSourcing platform before the closing date and time
FTS contracts are above UK procurement thresholds. Late submissions are strictly rejected — submit at least 24 hours before the deadline to avoid portal issues.
Buyer Profile
COTTSWAY HOUSING ASSOCIATION LIMITEDKey Dates
Published
24 September 2026
Submission deadline
19 June 2026
Notice type
award
Source
find a tender
Related Tenders
Extra care housing development - edinburgh house
NB: The Councils' high level requirements are summarised below with further important details included within the Procurement Documents accessible via https://supplier.in-tend.co.u
Carbine backup sights
The CNC requires Backup Iron Sights (BUS) to provide a reliable secondary sighting capability for its GR115 carbines. The BUS will be used alongside the CNC’s chosen primary sighti
Office facilities, HVAC & building services management for lifestone homes
Lifestone Homes Limited wishes to appoint an experienced M&E contractor to undertake varied statutory services of the group and its subsidiaries. The intention is to commence April
Grounds and hedges maintenance
Cut hedges located at the Recreation ground perimeter including PROW, carpark. Cut hedges by bus shelter. Gang Mowing Halstead Recreation Fertilise recreation field Weed treatment