The Supply of Single and Double Glazing

Nottingham City Homes (NCH) is an Arms' Length Management Organisation (ALMO) created in 2005 by Nottingham City Council to manage its housing stock of 27,000 rented homes and over 1,000 leasehold properties. This includes approximately 18,000 houses and bungalows, 2,000 high rise flats and almost 8,000 low rise flats (including independent living accommodation for older people).

Nottingham City Homes is a not-for-profit company run by a Board of non-executive directors. The Board is made up of 12 members including five tenants and leaseholders, three councillors nominated by Nottingham City Council and four independent members.

Our strategic objectives are set out within our Corporate Plan: • To listen to our residents and deliver an excellent housing service • To make all our estates great places to live • To build high quality, affordable new homes for local people • To diversify our services, reinvesting in our communities • To be a great place to work. It is in your interest to read and consider all aspects of this document before preparing your offer.

The aim of this document is to outline the minimum technical and performance levels required by Nottingham City Homes Ltd (NCH). Invitation NCH invites you to tender for the supply of Single and Double Glazing.

The contract period will be for 3 years with an option to extend 2 years (in 1 year increments subject to satisfactory performance). A more detailed description of each required service is provided in Appendix A - Service Specification and Service Level Agreement.