Framework for: The Provision of a Regulated Care at Home Service

Bridgend County Borough Council are recommissioning its Care at Home services and are keen to attract a number of quality registered domiciliary care providers who are interested in working with us. Our vision for our commissioned support at home domiciliary services focuses on empowering people to live well at home by building on their strengths, focusing on what matters most and supporting them to achieve their goals and stay connected to their communities.

Bridgend County Borough Council are committed to securing quality Framework provision and the successful providers will have evidenced they have the experience, skills, knowledge and competence of undertaking this work in a social care environment, and in particular to people with a range of needs, who may also be regarded as vulnerable, including older people and people with complex needs. Geographically Bridgend County Borough comprises of 39 wards which are a mix of rural, valley and urban communities.

From the Garw Valley in the north to the holiday town of Porthcawl in the south, Bridgend County has a diverse range of landscapes and communities. Current data (July 2025) indicates that in terms of the domiciliary care element of the new model - 773 Individuals are currently supported with the delivery of 8987 hours of personal care per week. The Council is committed to supporting people to continue to live independently in their own homes for longer and this Framework will support and facilitate this and a preventative approach to supporting individuals within Bridgend.