The Pensions Ombudsman IT Managed Service
Department for Work and PensionsEstimated Value
Up to £1,200,000
Deadline
29 August 2017
Published
1 August 2017
Type
services
Overview
The Pensions Ombudsman (TPO) has a requirement for an IT Managed Service. TPO has organised its requirements into 9 high level service headings: Platform, IDaam, Desktop, Hardware and Software, Telephony, Support and Reporting, Integration, Governance and Compliance and Innovation.
In April 2018, TPO will relocate to a new Government Hub in London at 10 South Colonnade, E14 4PU. TPO intends to award one contract for a period of 3 years with the option to extend this initial period for a further period of up to 1 year.
The estimated value includes the extension period. Additional information: Please refer to the full Contract Notice and Supplier Questionnaire for details of this opportunity.
Key dates
- Duration
- 3 years
Eligibility & compliance
This means that the successful supplier will be required to deliver services in the existing TPO dedicated office, 11 Belgrave Road, London, SW1V 1RB and at the appropriate point switch the services over to the new site (E14).
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Likely incumbents
Suppliers who won similar work from this buyer in the last 5 years.
- 1
IBM UK Ltd
2 contracts wonlatest 29 Sept 2025£23m
total awarded
- 2
IBM United Kingdom Limited
1 contract wonlatest 20 Aug 2026ends 19 Aug 2028£3m
total awarded
- 3
Trustmarque Solutions Limited
1 contract wonlatest 12 Jun 2026ends 14 Mar 2031£18m
total awarded
- 4
Amazon Web Services EMEA SARL, UK Branch
1 contract wonlatest 1 Jun 2026ends 30 Nov 2027£3m
total awarded
- 5
Cognizant Worldwide Ltd.
1 contract wonlatest 3 Apr 2025£4m
total awarded
IBM UK Ltd is the most likely incumbent based on recency and category match. To win, bidders typically need a clearly differentiated proposition or a price advantage.
Before you bid, buyers check
two years of filed accountsyour financial standingturnover vs contract valueyour Companies House recordcash flow for 30-day termscredit scores and ratios
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Buyer Profile
Department For Work and PensionsKey Dates
Published
1 August 2017
Submission deadline
29 August 2017
Notice type
tender
Source
contracts finder
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